Refund policy

Welcome to Gr8 Brands 4Less!

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags attached (if applicable), and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at incpotomac@gmail.com. Please note that returns will need to be sent to the following address: [7706 Falstaff Rd Mclean VA 22102]

Return Shipping Costs:

If your return request is accepted, you will be responsible for purchasing your own trackable return shipping label and mailing the package back to us. We do not provide free return labels or cover return shipping fees. We highly recommend using a trackable shipping service with insurance, as we cannot guarantee that we will receive your returned item. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at incpotomac@gmail.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, such as custom products (special orders or personalized items). Unfortunately, we cannot accept returns on clearance sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14-Day Cooling-Off Period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at incpotomac@gmail.com.